The agreement
These terms are an agreement between you and Nedeveon EOOD ("we", "us"), the company behind Eat & Lift. They cover the Eat & Lift apps for iPhone, Apple Watch and Android and the website eatnlift.com (together, "Eat & Lift"). By using Eat & Lift you agree to them. The AI terms you accept in the app apply to the AI features too, and our Privacy Policy explains what we do with your data.
Who can use Eat & Lift
You must be 18 or older, or older if the law where you live says so. You must use Eat & Lift lawfully and follow these terms.
Your health
Eat & Lift helps you track what you eat and how you train. It isn't a doctor, dietitian or trainer, and nothing in it is medical advice, diagnosis or treatment.
- Talk to a professional before you change how you eat or train, especially with a health condition, an injury, medication, pregnancy or a history of disordered eating.
- In an emergency, call your local emergency number. Don't rely on the app.
- Numbers in the app, such as calories, macros, energy burned and goals, are estimates.
- What you do with the app's information is your decision.
The AI coach
The AI coach, its scans, Quick Add, reactions, weekly reviews and plans are generated by AI models.
- AI can be wrong. Foods, portions, numbers and advice can be off, so check them before you rely on them.
- It isn't professional advice from a person, and it doesn't replace one.
- The coach can change your diary for you. While Ask before changes is on in Settings → AI Coach, it asks you first. Either way, check what it changed.
- Some AI features run on their own while the AI is on, such as reactions, weekly reviews and the coach's notes and journal. Settings → AI Coach controls what the coach can see and whether the AI is on.
- Premium includes a weekly AI allowance, which resets every Monday at 00:00 UTC. We set the allowance and can change it as we see fit. We may limit use that looks automated or abusive.
- We choose and can change the AI models and the companies that run them. Our Privacy Policy explains how your requests are handled.
- If you use your own OpenRouter key, OpenRouter's terms apply to those requests and OpenRouter bills you for them.
Your account
You don't need an account to use Eat & Lift, but some features do. When you create one, give accurate details, keep your sign-in safe and tell us at [email protected] if you think someone else is using it. You're responsible for what you do with your account.
Premium
Many features are free. Others, such as the AI coach, plans, backups and share links, need Premium.
- Premium is a monthly or yearly subscription bought through the App Store or Google Play, under their terms. The price, the period and any free trial are shown before you buy. Apple or Google take the payment; we never see your card.
- It renews automatically until you cancel it in your App Store or Google Play account. On the App Store, cancel at least 24 hours before the current period or trial ends; on Google Play, before the next renewal.
- A free trial becomes a paid subscription when it ends unless you cancel it in time.
- Refunds and, in the EU, your right to withdraw from a purchase within 14 days are handled by Apple or Google under their terms. This doesn't take away any rights you have by law.
- Deleting your account doesn't cancel your subscription.
- Backups can hold up to 500 MB. Restoring a backup you already have is free, with or without Premium.
Your data and backups
What you log is yours. You give us permission to store and process it only as far as we need to provide Eat & Lift. We can't read much of it at all: backups, private links and share links are end-to-end encrypted.
The key to your backup lives in your phone's keychain, and a copy is locked with your backup password. If you lose your keychain and your backup password, nobody can open the backup, including us. You can export your diary at any time in Settings → Local Data → Export diary. The file isn't encrypted, so keep it somewhere safe.
Sharing
You're responsible for what you share. Anyone with a public link or a share link can see what's in it, and stopping a link can't take back copies someone already made. Only share what's yours to share, and nothing unlawful or harmful.
To report a link you think is unlawful, email [email protected] with the link and why. We may remove links that break the law or these terms, and we'll tell you why if we remove yours.
Using Eat & Lift fairly
You agree not to:
- copy, sell or redistribute Eat & Lift or its content, or reverse engineer it, except where the law allows;
- break or get around its security, or use someone else's account;
- overload our servers, scrape them, or use the AI features to run a service of your own;
- try to make the AI produce harmful or unlawful content;
- collect other people's data, or harass, threaten or deceive anyone;
- break any law while using it.
Licence and ownership
We give you a personal, non-exclusive, non-transferable licence to use Eat & Lift on devices you own or control. These terms apply to the licence. If you got the app from the App Store, the licence covers Apple-branded devices you own or control, and Apple's Usage Rules apply too, including the use they allow through Family Sharing.
The apps, the website and their content, names and logos belong to us or our licensors. Food data from Open Food Facts is used under the Open Database License, as our acknowledgements explain.
The App Store
If you got Eat & Lift from Apple's App Store:
- These terms are between you and Nedeveon EOOD only, not Apple. We, not Apple, are responsible for the app and its content.
- We provide the maintenance and support these terms and the law require. Apple has no obligation to provide maintenance or support for the app.
- We're responsible for any warranties that apply to the app. If it fails to meet one, you can tell Apple, and Apple will refund the price you paid for the app, if any. As far as the law allows, Apple has no other warranty obligation for the app, and any other claims, losses or costs from such a failure are ours to answer for.
- We, not Apple, handle any claims about the app or your use of it, including product liability, failure to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
- If anyone claims the app or your use of it infringes their intellectual property, we, not Apple, are responsible for investigating, defending, settling and discharging the claim.
- You confirm that you're not in a country under a U.S. Government embargo or designated as supporting terrorism, and not on any U.S. Government list of prohibited or restricted parties.
- You must follow any third party terms that apply when you use the app, such as your mobile data plan.
- Apple and its subsidiaries are third party beneficiaries of these terms and can enforce them against you.
Questions, complaints and claims about the app go to us, at the email in the Contact section below.
Google Play
If you got Eat & Lift from Google Play, your purchases there are also governed by Google Play's terms, and Google isn't a party to these terms.
Ending the agreement
You can stop using Eat & Lift at any time and delete your account in Settings → Profile → Delete account.
We may suspend or end your access when it's needed to deal with a serious or repeated breach of these terms, a real security risk, unlawful activity or a legal obligation. Where we can, we'll tell you why first and give you a chance to put it right. You can challenge our decision at [email protected]. Your diary stays on your phone, and you keep any right to a refund the law gives you.
Some parts of these terms keep applying after the agreement ends, such as the parts on liability.
No guarantees
We work hard to make Eat & Lift reliable and accurate, but we can't promise particular results or that it will always be available. You still have the legal guarantee that the app works as described, and the other rights the law gives you as a consumer, such as having faults fixed.
Liability
As far as the law allows, we're not liable for indirect or consequential losses, such as lost profits, lost data or lost opportunities. As far as the law allows, our total liability to you is capped at the greater of what you paid us in the 12 months before the claim and €50. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law says we can't limit.
Law and disputes
These terms are governed by Bulgarian law. If you're a consumer, the mandatory laws of the country where you live still protect you, and you can bring a claim in its courts.
If something goes wrong, we'd like to hear about it first at [email protected], and we'll try to sort it out within 30 days. You don't have to, and it doesn't stop you from going to court. In the EU, you can also turn to an alternative dispute resolution body in your country.
Changes
We may update these terms or Eat & Lift for legal, security or technical reasons, or to make it better. We'll tell you in the app or by email at least 14 days before a significant change to these terms applies. If a change makes Premium noticeably worse for you, you can cancel it and get the refund the law gives you. If you keep using Eat & Lift after a change, the new terms apply; if you don't agree, you can stop using it and delete your account.
Events beyond our control
We're not responsible for failures or delays caused by events beyond our reasonable control, such as natural disasters, war, epidemics, government action, or failures of the internet or of services we depend on. We'll let you know about serious disruptions and get things working again as soon as we reasonably can. This doesn't take away any right the law gives you to end the agreement or get a refund.
General
These terms, the AI terms in the app and our Privacy Policy are the whole agreement between you and us about Eat & Lift. If a part of them can't be enforced, the rest still applies. If we don't enforce a right straight away, we haven't given it up. You can't transfer this agreement to someone else; we may transfer it to a company that takes over Eat & Lift, without reducing your rights.
Contact
Nedeveon EOOD, Bulgaria. Email [email protected], or [email protected] for help with the app.